Repair Text Terms
Prestige Jewellery Repair Notifications is an optional text-message service for customers who leave an item with us for repair. These terms apply to repair-service texts from Prestige Jewellery Inc.
Program status: Prestige Jewellery Repair Notifications is being prepared and is not yet active. The information below describes the planned service once activated.
What we send
When activated, with your permission, we will send one automated text when the repair bag identified at intake is ready for pickup. Your permission applies to that repair bag and does not authorize advertising or promotional texts.
Your choice
Text messages are optional. Agreeing to texts is not a condition of buying a product or receiving repair services. You may choose a phone call or email instead. Permission for repair texts applies to the repair bag discussed with you; it does not automatically enroll you for future repairs or marketing.
Message frequency and cost
Once active, expect one ready-for-pickup notification per repair bag. We will ask for fresh permission for each new repair. Requests you initiate, such as HELP or STOP, may generate a response.
Message and data rates may apply under your mobile plan. Contact your wireless provider if you have questions about those charges.
Stopping messages
When the service is active, reply STOP to stop texts from this sender. You may receive a final response confirming your opt-out. Contact us if you would like to arrange another way to receive your repair updates.
An opt-out also affects texts about later repairs from the same number. If you previously replied STOP, you may need to send START or UNSTOP to that number before texts can resume.
Getting help
When the service is active, reply HELP for messaging assistance. You can contact us now by calling 905-476-3700 or emailing info@prestigejewellery.ca.
Message delivery
Text delivery depends on your wireless provider and network availability. A message may be delayed or may not arrive. Wireless carriers are not liable for delayed or undelivered messages. If you need to confirm whether your repair is ready, please contact the shop.
Your privacy
Read our Privacy Policy. For questions about the planned SMS program or your information, contact us using the details below.
See how we ask for verbal consent before enrolling a repair bag in text updates.
Contact Prestige Jewellery
Prestige Jewellery Inc.
23580 Woodbine Avenue, Unit H7
Georgina, ON L4P 3E9, Canada